Agenda

Date and TimeTitle
Nov 10, 2020 (Pacific)
9:30am - 10:01am
Keynote: Cultivating Courage and Hope (Part 1) with Brené Brown (on-demand access through Dec. 2020 only)

At a time when aging services providers are weary from months of crisis and bracing for the unknowns that lie ahead, researcher and best-selling author Dr. Brené Brown will explore how we can all walk through vulnerability, uncertainty, and fear to get to the courage and empathy needed for the work ahead.

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Nov 10, 2020 (Eastern)
1:00pm - 1:31pm
Keynote: Staying Strong and Holding Each Other Up with Carol Silver Elliott

LeadingAge board chair, Carol Silver Elliott, will share her thoughts on finding the resolve and inner strength to move through—and help others move through—this challenging time, and how aging services providers can emerge from this crisis with a new, broadened perspective to address future challenges.

 

Nov 10, 2020 (Eastern)
2:00pm - 2:45pm
2-A. Modern Governance: Staying Agile and Resilient

Join a panel of veteran governance experts to learn about specific modern governance practices that align organizational culture and mission with the right combination of board structures and processes to fuel organizational success.

Nov 10, 2020 (Eastern)
2:00pm - 2:45pm
1-A. Resiliency in Affordable Housing: Lessons from COVID

Understand how COVID affected and changed affordable senior housing at the operational and policy levels and discuss the most meaningful responses from HUD, the Hill, and housing providers, as we look ahead to tomorrow's needs and opportunities.

Nov 10, 2020 (Eastern)
2:00pm - 2:45pm
5-A. Person-Directed Dementia Care: Lessons from the Pandemic

Reflect on issues of safety, autonomy, and segregation in light of the current pandemic--and consider how aging services providers can continue to center the values of culture change to keep the person at the forefront.

Nov 10, 2020 (Eastern)
2:00pm - 2:45pm
4-A. What Does COVID Mean for Charitable Giving?

Review new trends data on philanthropy in aging services, including information on how your peers are performing philanthropically—and take home actionable ideas to build confidence in your post-COVID fundraising approach.

Nov 10, 2020 (Eastern)
2:00pm - 2:45pm
3-A. Safety Innovations for Skilled Nursing and Assisted Living

Explore emerging innovative technologies impacting infection control and falls prevention--and hear about a problem-focused vetting process that incorporates clinical, operational, and engineering expertise to save time, resources, and money.

Nov 10, 2020 (Eastern)
2:45pm - 3:30pm
7-B. Developing and Sustaining an Inclusive Culture

Hear from aging services providers who are intentionally building diversity and inclusion initiatives that invite and accept older adults and employees from diverse backgrounds as full members of the community in which they live and work.

Nov 10, 2020 (Eastern)
2:45pm - 3:30pm
8-B. Strategically Positioning for the Future

Hear how CEOs of multisite life plan communities are planning for transformative change over the next decade and preparing for the unexpected through innovative technology use, reposition strategies and design solutions.

Nov 10, 2020 (Eastern)
2:45pm - 3:30pm
9-B. Keeping Residents Engaged and Well During COVID-19

Recognize the importance engagement and need for additional wellness initiatives for independent living residents during staff shortages and times of restricted contact, and ways to gauge success in the health and well-being of your residents.

Nov 10, 2020 (Eastern)
2:45pm - 3:30pm
6-B. COVID-19 Legal and Operational Issues: Perspectives from General Counsel

Consider how COVID-19 served as an unanticipated stress test for LeadingAge members, the lessons learned from the policies and structures that worked well (and those that did not), and the opportunities for innovation across different operational and legal areas.

Nov 10, 2020 (Eastern)
8:00pm - 9:00pm
Penn & Teller

For over 45 years Penn & Teller have defied labels—and at times physics and good taste-- by redefining the genre of magic and inventing their own very distinct niche in comedy. With sold out runs on Broadway, world tours, Emmy-winning TV specials, a star on the Hollywood Walk of Fame and hundreds of outrageous appearances on everything from Fallon to Friends, The Simpsons to Colbert, Modern Family to Big Bang Theory, comedy’s most enduring team show no signs of slowing down.

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Please note: this event is not eligible for CEs.

Nov 11, 2020 (Eastern)
1:00pm - 1:45pm
10-C. Staff and Resident Screening Technology During COVID-19

Learn about the different types of temperature and screening technology being used in response to the COVID-19 and the important differences and considerations between the different commercially available technology solutions.

Nov 11, 2020 (Eastern)
1:00pm - 1:45pm
11-C. Developing Future Aging Services Leaders Today

Hear about the LeadingAge Summer Enrichment Internship program and how aging services providers can develop internship programs that successfully prepare black, indigenous and people of color for future management roles in aging services.

Nov 11, 2020 (Eastern)
1:00pm - 1:45pm
12-C. Preserving Existing Affordable Housing

Understand the latest on federal preservation programs and how they work—and obtain the latest information on available tools that help preserve existing affordable housing, from inspections to RAD for PRAC, Section 8(bb), and other strategies.

Nov 11, 2020 (Eastern)
1:00pm - 1:45pm
13-C. Physical Design for Community Life and Safer Interaction

Review design strategies meant to guide providers as they both build new and adapt existing senior housing buildings to balance infection control and social interaction--and consider the prompts that will help residents and visitors navigate the thresholds between private and public spaces safely.

Nov 11, 2020 (Eastern)
1:45pm - 2:15pm
Mission Moment and Memorial: Dr. Elvis Francois

Featuring Dr. Elvis Francois, Orthopedic Surgery Resident, Mayo Clinic, Rochester, MN 

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Please note: Mission Moments are not eligible for CEs.

Nov 11, 2020 (Eastern)
3:15pm - 4:00pm
14-D. PR Lessons from COVID-19: Where Do We Go from Here?

Examine the lessons learned from dealing with the media during the pandemic, including negative narratives about aging services, key messages that resonated and had impact, and next steps for collective media awareness and understanding about our field.

Nov 11, 2020 (Eastern)
3:15pm - 4:00pm
16-D. Skilled Nursing Quality Care: Realities Under COVID

Explore how to use customized care pathways and intentionally integrate innovative technologies into the framework of an organization to enhance reimbursement, disseminate critical information to care providers, and deliver care to those in isolation.

Nov 11, 2020 (Eastern)
3:15pm - 4:00pm
17-D. Meaning and Purpose: A Necessity, Not a Nicety

Consider why meaning and purpose should be fundamental to the work of LeadingAge members and wellbeing of older adults--and explore how organizations are intentionally infusing these values into day-to-day life, particularly amidst this challenging time.

Nov 11, 2020 (Eastern)
3:15pm - 4:00pm
15-D. Working with Diverse Populations: Managing Liability Risks

Consider how LeadingAge members can promote cultural competence in long term care settings and reduce exposure to liability risks by outlining interventions and the defining role of staff in recognizing and reporting observed bias and/or abuse.

Nov 11, 2020 (Eastern)
4:00pm - 4:31pm
Keynote: Moving Diversity and Inclusion Forward with Vernā Myers

In this historic moment of social justice for our country, how can LeadingAge members work to eradicate barriers based on race, ethnicity, gender, sexual orientation and other differences? Inclusion strategist, Vernā Myers will share insights for ways we can be more intentional in our efforts to establish more diverse, inclusive, and just organizations.

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Nov 12, 2020 (Eastern)
1:00pm - 1:15pm
Mission Moment: Gayle Kvenvold

Gayle Kvenvold, President and CEO of LeadingAge Minnesota

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Please note: Mission Moments are not eligible for CEs.

Nov 12, 2020 (Eastern)
1:15pm - 2:00pm
21-E. Recognizing and Disrupting Racial Bias

Understand the importance of having an awareness of our own biases in order to identify where unconscious biases in the workplace may perpetuate inequities, lack of inclusion, and barriers to equal opportunity.

Nov 12, 2020 (Eastern)
1:15pm - 2:00pm
20-E. Strategic Growth and the Future of the Not-for-Profit Sector

Receive an overview of the financial health and current state of the senior living capital markets and the opportunities that exists for providers, including demographic patterns, consumer sentiment, growth initiatives, competition and sponsorship transition trends.

Nov 12, 2020 (Eastern)
1:15pm - 2:00pm
18-E. Leveraging Social Connectedness Technology During COVID-19

Hear how social connectedness technology has enabled communities to creatively meet a variety of social needs during the pandemic and ways emerging technologies, and novel uses of existing ones can enhance engagement and reduce isolation.

Nov 12, 2020 (Eastern)
1:15pm - 2:00pm
19-E. Expanding the Supply of Affordable Housing

Understand the housing affordability gap, who it affects, and what it means for the nation--and review the landscape of potential sources of capital and operating funds for the expansion of service-enriched housing affordable to older adults with low incomes.

Nov 12, 2020 (Eastern)
2:30pm - 3:15pm
24-F. Workforce Imperatives for the New Normal

Examine key strategies and practical solutions that can be adopted by aging services providers to recruit from the newly created talent pool of displaced workers, facilitate better communication with staff, and support an engaged workforce.

Nov 12, 2020 (Eastern)
2:30pm - 3:15pm
25-F. Thriving During Times of Rapid Change

Examine how boards and management teams can proactively navigate new and heightened risk and promote innovative strategic action to further the mission of their organizations while also performing at the highest possible level.

Nov 12, 2020 (Eastern)
2:30pm - 3:15pm
23-F. Supply Chain Strategies During COVID-19

Review current trends and strategies in supply chain management as a result of COVID-19 and the resources and new technologies available to help aging services providers get their budgets back on track.

Nov 12, 2020 (Eastern)
2:30pm - 3:15pm
22-F. Linking Emergency Preparedness to Infection Control

Consider how emergency preparedness regulations intersect with infection control policy and procedures in nursing homes as a result of COVID-19, and how providers can prepare for future surveys and prevent deficiencies.

Nov 12, 2020 (Eastern)
3:45pm - 4:30pm
Keynote: Focusing on a Different Future with Katie Smith Sloan

The COVID-19 pandemic has forever altered the aging services landscape, redefining the work of LeadingAge members and uncovering opportunities to reframe how we position ourselves in the future. Katie Smith Sloan, president and CEO of LeadingAge, will reflect on how, together, we can reimagine and strengthen our field.

Nov 17, 2020 (Eastern)
1:00pm - 1:15pm
Business Meeting
Nov 17, 2020 (Eastern)
1:15pm - 2:00pm
26-G. A Pandemic Playbook: Lessons Learned from Aging Services

Learn about a multi-media resource to help aging services providers plan for a sustained, recurrent or new pandemic-like event--and hear lessons learned from members who have effectively addressed crisis intervention, and recovery.

Nov 17, 2020 (Eastern)
1:15pm - 2:00pm
27-G. Strategies for the Future of Care in the Home

Review how COVID-19 has had an impact on the trajectory of mergers, acquisitions, and partnerships in home health, home care, and hospice--and the tactics to preserve existing business lines while considering ways to innovate in a changing landscape.

Nov 17, 2020 (Eastern)
1:15pm - 2:00pm
28-G. Revolutionizing the Resident Experience in Times of Change

Learn from hospitality industry leaders about the power of human-driven hospitality, how to revamp your approach to customer service and implement an authentic hospitality culture that aligns with residents' evolving needs.

Nov 17, 2020 (Eastern)
1:15pm - 2:00pm
29-G. Leading Through Change

Hear how one organization was able to navigate difficult change and crises by fostering an organizational culture focused on transparency and trust—and consider how ongoing leadership and board development can help leadership teams overcome hurdles and exceed expectations.

Nov 17, 2020 (Eastern)
2:30pm - 3:15pm
33-H. Developing Leaders of Color in Aging Services

Discuss the importance of recruiting and developing leaders of color in aging services and the intentional process one provider has implemented to address racial disparities in leadership roles within their organization.

Nov 17, 2020 (Eastern)
2:30pm - 3:15pm
30-H. Coronavirus Commission on Safety and Quality in Nursing Homes

Discuss the work of the newly CMS Commission to inform responses to COVID—and identify innovative approaches for using nursing home data to enable federal surveyors and state and local entities to address the spread of the virus.

Nov 17, 2020 (Eastern)
2:30pm - 3:15pm
31-H. Development and Marketing Trends in the Current Environment

Review development and marketing trends impacted by COVID-19, the challenges aging services providers are facing as a result, as well as new opportunities in the horizon, including examples of recent project successes.

Nov 17, 2020 (Eastern)
2:30pm - 3:15pm
32-H. Business Continuity During COVID

Hear about the key considerations that led one organization to pursue a digital payment strategy as a part of their overall business continuity strategy during COVID-19, including the efficiencies gained by eliminating paper-based processes.

Nov 17, 2020 (Eastern)
3:15pm - 3:30pm
Mission Moment: Park Springs Life Plan Community

Park Springs Life Plan Community, Stone Mountain, GA

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Please note: Mission Moments are not eligible for CEs.

Nov 17, 2020 (Eastern)
4:00pm - 4:31pm
Keynote: A Road Map to COVID-19 Recovery with Dr. Scott Gottlieb

With the COVID-19 pandemic continuing to sweep across the country and federal, state and local responses shifting, former FDA Commissioner, Dr. Scott Gottlieb will share the latest information on new tools to prevent further spread of the disease and ways aging services providers can navigate the path back to some semblance of normalcy.

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Nov 17, 2020 (Eastern)
7:30pm - 8:55pm
SPARK (Part 1)

A foundational component of the Leadership Academy program, the action learning process encourages Fellows to move a project forward while reflecting on the actions and practical experiences that enable leaders to more effectively navigate change.

Join us for a night of fellowship and inspiration as the 2020 Academy Fellows share the passion and desired impact behind each of their action learning projects!
spark

Please note: SPARK is not eligible for CEs.

Nov 18, 2020 (Eastern)
1:00pm - 1:45pm
35-I. Experience of Direct Care Workers During COVID-19

Explore the challenges/stresses faced by direct care workers during COVID-19, how they perceive their employers,efforts to train them for their work, and the differences in how they perceive their preparedness across different care settings.

Nov 18, 2020 (Eastern)
1:00pm - 1:45pm
36-I. The Hidden Costs of Inhouse and Managed Therapy Models

Understand the operational considerations, accountability challenges, and financial risks that arise with contract therapy, management agreements and inhouse programs--and the clinical and compliance considerations that provide thorough oversight and optimal resident outcomes.

Nov 18, 2020 (Eastern)
1:00pm - 1:45pm
34-I. Meeting the Needs of Solo Agers

Understand how COVID is shifting the idea of aging at home and how aging services providers can fill-in the support network and social connections solo agers may lack at home.

Nov 18, 2020 (Eastern)
1:00pm - 1:45pm
37-I. Innovations in Dining: Before, During, and After COVID-19

Hear from two providers about their efforts to update their dining programs and physical design prior to the pandemic, how they implemented changes during the lock down—and how these are informing their plans to meet consumer preferences for post-COVID dining.

Nov 18, 2020 (Eastern)
2:30pm - 3:01pm
Keynote: Insights from the 2020 Election

Elections matter—for our business models, livelihoods of our staff and the health and financial security of older adults. Join us as we take a deep look at what may lie ahead in the wake of the 2020 presidential, gubernatorial and Congressional elections and consider the implications for LeadingAge members.

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Nov 18, 2020 (Eastern)
3:15pm - 4:00pm
40-J. Survival Strategies for Life Plan Communities

Understand the financial threats and stressors to the survival of many life plan communities in the face of COVID-19—and the market growth and alternative housing opportunities to strengthen their ability to thrive in the future.

Nov 18, 2020 (Eastern)
3:15pm - 4:00pm
39-J. Affordable Housing Plus Services Strategies

Learn about a housing provider's collaboration with a managed care organization to bring onsite services to their residents and early lessons identified from initiatives to facilitate Medicare service use in affordable housing communities.

Nov 18, 2020 (Eastern)
3:15pm - 4:00pm
41-J. Applying Trauma Informed Care to Address Staff Wellbeing

Consider how a trauma-informed care organizational structure and treatment framework can be used to recognize and respond to compassion fatigue and help rebuild a sense of confidence, control and empowerment among staff.

Nov 18, 2020 (Eastern)
3:15pm - 4:00pm
38-J. Telehealth: Case Studies from the Trenches

Learn about the rapid increase in the use of different modalities of telehealth in response to COVID-19 and how telehealth cemented the connection among and between different providers and their care recipients.

Nov 18, 2020 (Eastern)
4:00pm - 4:31pm
Keynote: Building Resilience in Times of Change with Judy Sorum Brown

When we are feeling lost, unsettled, thrown by what we are experiencing, what are practices that help us regain our sense of grace and steadiness? Judy Sorum Brown will share leadership concepts and strategies to help us stay centered and strengthen our resilience in the face of difficulties and loss.

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Nov 18, 2020 (Eastern)
7:30pm - 8:49pm
SPARK (Part 2)

A foundational component of the Leadership Academy program, the action learning process encourages Fellows to move a project forward while reflecting on the actions and practical experiences that enable leaders to more effectively navigate change.

Join us for a night of fellowship and inspiration as the 2020 Academy Fellows share the passion and desired impact behind each of their action learning projects!
spark

Please note: SPARK is not eligible for CEs.

Nov 19, 2020 (Eastern)
1:00pm - 1:31pm
Keynote: Cultivating Courage and Hope (Part 2) with Brené Brown (on-demand access through Dec. 2020)

At a time when aging services providers are weary from months of crisis and bracing for the unknowns that lie ahead, researcher and best-selling author Dr. Brené Brown will explore how we can all walk through vulnerability, uncertainty, and fear to get to the courage and empathy needed for the work ahead.

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greystone

Nov 19, 2020 (Eastern)
1:45pm - 2:30pm
45-K. Equipping Mid-Level Managers for Success

Learn about a replicable model that allows mid-level managers to feel competent and engaged through a focused talent identification strategy followed by an onboarding process that informs ongoing opportunities for personal and professional growth and development.

Nov 19, 2020 (Eastern)
1:45pm - 2:30pm
44-K. New Insights into Google Data Trends

Understand more about Google search data trends and how to leverage future-state ad offerings, products and platforms to develop a more digital-first approach to solving occupancy shortcomings, especially during a public health crisis.

Nov 19, 2020 (Eastern)
1:45pm - 2:30pm
43-K. The Role of Grief and Bereavement Services in COVID-19 Recovery

Understand the types and manifestations of COVID-related grief, the importance of grief, bereavement, and trauma informed counseling in recovery and resilience, and the role of hospice and other community providers in this aspect of recovery.

Nov 19, 2020 (Eastern)
1:45pm - 2:30pm
42-K. Coordinated Care for Your Community: Lessons Learned from PACE

Review innovations PACE organizations have taken up in response to the pandemic, steps providers are taking to ensure safety and access to their physical day centers, and what strategies organizations may adapt to succeed in the future.

Nov 19, 2020 (Eastern)
2:45pm - 3:30pm
49-L. Using Montessori Principles for Workforce Development

Gain insight into how employees can learn from each other in a Montessori-inspired culture that emphasizes respect, dignity, and equality; and how that culture supplements or replaces annual evaluations with a coaching/mentoring model of employee growth and encouragement.

Nov 19, 2020 (Eastern)
2:45pm - 3:30pm
47-L. Navigating the Course Toward the New Normal

Learn how organizations should be adjusting their strategic plans in response to an ever-changing environment, including adapting short-term fixes into long-term policies and procedures and developing a plan to communicate long-term mission and stability to stakeholders.

Nov 19, 2020 (Eastern)
2:45pm - 3:30pm
46-L. Preparing for the Next Nursing Home Survey (Not Available On-Demand)

Learn about the surveys and other agency visits you might expect in the coming year and the resources available to help you prepare and thrive in this COVID-era, including ways to balance temporary waivers vs. long-range changes.

Nov 19, 2020 (Eastern)
4:00pm - 4:30pm
Finale with the Blind Boys of Alabama

The Blind Boys of Alabama have the rare distinction of being recognized around the world as both living legends and modern-day innovators.  They are not just gospel singers borrowing from old traditions; the group helped to define those traditions in 20th century and almost single-handedly created a new gospel sound for the 21st.  Since the original members first sang together as kids at the Alabama Institute for the Negro Blind in the late 1930s (including Jimmy Carter, who leads the group today), the band has persevered through seven decades to become one of the most recognized and decorated roots music groups in the world.

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Please note: This event is not eligible for CEs.

Jan 12, 2021 (Eastern)
9:30am - 10:30am
test session